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Privacy Policy

This Privacy Policy ("Policy") outlines how UCAL's Car Rental, Tours & Taxi Services Ltd. ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1. Personal Information: This includes your name, address, email address, phone number, driver's license information, payment information, and other information necessary for providing our car rental services.

1.2. Usage Information: We may collect information about your interactions with our website, such as your browsing activity, pages visited, and referring URL.

1.3. Location Information: We may collect your location information through your device's IP address or other technologies to provide location-based services and improve your rental experience.

2. How We Use Your Information

We use your information for various purposes, including:

2.1. Providing and managing our car rental services, including reservations, vehicle pick-up, and returns.

2.2. Communicating with you regarding your reservations, rental updates, and promotional offers.

2.3. Personalizing your experience on our website and improving our services.

2.4. Processing payments and transactions.

2.5. Analyzing usage patterns and improving our website and services.

3. Information Sharing

We may share your personal information with:

3.1. Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processing, vehicle maintenance, and customer support.

3.2. Legal Compliance: We may disclose information to comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

5. Your Choices

5.1. You can update or correct your personal information by logging into your account or contacting us directly.

5.2. You can opt-out of receiving promotional communications from us by following the instructions provided in our emails.

6. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 without parental consent. If we learn that we have collected such information, we will promptly delete it.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other communication channels.

8. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact our Privacy Officer at [contact email or phone number].

Effective Date: August 2023

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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